Recall Information
Recall Information
At Scooby Toys, your family’s safety is our highest priority. We are deeply committed to maintaining full transparency and ensuring that every product we sell meets the strictest safety and quality standards.
While product recalls are extremely rare, we believe in keeping our customers informed, protected, and supported at all times. If any toy or product in our store is ever found to have a potential safety concern, we will act quickly and responsibly to address it.
🔎 How We Handle Recalls
If a recall occurs, Scooby Toys will:
- Immediately remove the affected product from our website and inventory.
- Notify all customers who purchased the recalled item via email, including detailed instructions on what to do next.
- Provide clear refund, replacement, or repair options depending on the recall situation.
- Work directly with suppliers and safety authorities to ensure the issue is fully resolved before restocking any related products.
🧸 Your Role as a Customer
We encourage all customers to register for updates or subscribe to our newsletter so that we can notify you quickly in the unlikely event of a recall. If you ever suspect that a product purchased from Scooby Toys may have a defect or safety concern, please contact us right away at support@scoobytoys.com our customer care team is here to help.
✅ Our Commitment to Safety
Our goal is simple: to give you complete peace of mind when shopping with Scooby Toys. We promise to always be open, honest, and proactive in protecting your little ones and your pets from any potential risk.
Your trust means everything to us, and we will always put your family’s safety first. ❤️